The restaurant visit of the future? Go out to eat safely and order via QR code

March 24, 2021
Photo: "Ordering at the table by scanning a QR code with a smartphone." / Photo credit & Source: © Sensape

[Press release]

Leipzig-based company brings digital solutions for simple and secure processes to the restaurant industry.

Currently, many restaurant owners are waiting to reopen under restrictions. To help them comply with the requirements, Leipzig-based AR company Sensape has developed a digital tool that aims to optimize the ordering process in the gastronomy sector, promising not only a low risk of infection but also an increase in sales and an improvement in service. Reserving tables, ordering and monitoring waiting times in real time - in the future, restaurant visitors will be able to do all this on their own smartphones. And that even without an app download.  

"Guests simply scan the QR code at the entrance or then at the table with their smartphone, and they can either order directly or simply reserve a table at the preferred time if none is free. Service and kitchen staff can then immediately view the orders and can plan kitchen operations in a systematic way," says Artur Lohrer from Sensape. Since there is no longer a need to wait for a service person at the table, he says, foodservice operations can take and process orders and reorders more quickly. "Guests get their second drink quickly, and the restaurant industry is happy about the sales. We designed the solution so that there is no need to download an app to reduce the effort," Lohrer added.

To reduce contact between guests and staff, the digital menu suggests popular dishes and drinks, so guests can usually get by without staff. But if advice is needed, service is just a click of a button away. Once the order is placed, guests can view their remaining waiting time on their smartphone and are notified as soon as they can pick it up, or it is brought to the table. In the event of an infection, contacts can also be tracked in a privacy-compliant manner. To improve processes even further, a connection to cash register systems and receipt printers is planned.

The digital solution can receive up to 90% funding from the German Federal Ministry for Economic Affairs and Energy together with the German Federal Ministry of Finance. 

SENSAPE GmbH, based in Leipzig, Germany, develops and distributes products for interactive and intelligent customer communication. Founded in 2015, the company currently has 22 employees. Customers include FC Bayern München, Deutsche Bahn, Rittersport, Oreo, L'Oréal, Haufe Lexware, Commerzbank, Porsche, and over 300 other medium-sized companies and groups. With customer installations in more than 30 countries, including the USA, China, Japan, Italy, Spain, Chile, Ecuador, and Dubai, SENSAPE GmbH confirms its international competence and the drive for expansion.
Press Contact:
Michael Lehnert, lehnert@sensape.com, +49 (0)157 923 601 83

More articles for you

Press release
April 28, 2021
Automatic advertising impact research with augmented reality at the POS
Intelligent recognition software makes automatic advertising campaign effectiveness research possible without additional personnel. Pre-campaign measurement of advertising effectiveness often means a lot of effort and extra manpower. In addition, results are easily influenced by the test environment, as people are aware of the test. Artificial intelligence can now take over this task in conjunction with digital signage. The intelligent recognition software from Leipzig-based augmented reality agency Sensape measures the success and direct impact as well as the target group of campaigns directly at the point of sale. 
Press release
April 28, 2021
Automatische Werbewirkungsforschung mit Augmented Reality am POS
‍Intelligente Erkennungssoftware macht automatische Wirkungsforschung von Werbekampagnen ohne zusätzliches Personal möglich. Werbewirksamkeitsmessung vor dem Kampagnenstart bedeutet häufig viel Aufwand und extra Personaleinsatz. Zudem sind durch die Testumgebung Ergebnisse leicht beeinflusst, da Personen sich des Tests bewusst sind. Künstliche Intelligenz kann diese Aufgabe nun in Verbindung mit digital Signage übernehmen. Die intelligente Erkennungssoftware der Leipziger Augmented Reality Agentur Sensape misst den Erfolg und die direkte Wirkung sowie die Zielgruppe von Kampagnen direkt am Point of Sale. 
Press release
April 27, 2021
Contactless ordering in gastronomy in Leipzig and Dresden
First restaurants launch pilot projects with digital ordering system.Using your own smartphone to place your order directly at the table, get recommendations and quickly reorder. This is what guests at some restaurants in Leipzig and Dresden can look forward to as soon as the restaurants are allowed to open. To improve their service offering, they are relying on technology from the Leipzig-based company Sensape, which even works without an app download.

Based on your reading you might like

Web AR

Augmented Reality direkt im Browser - Ohne App und auf jedem Gerät. Unser leistungsfähiges WebAR-Framework verwandelt jedes Smartphone in ein 3D-Multimedia-Center. Erwecken Sie die Umwelt Ihrer Kunden oder Ihre Printmedien zum Leben und nutzen Sie 3D-Modelle, Videos und interaktive Schaltflächen zur Kommunikation.

Web AR by Sensape. Augmented reality can be used directly on the smartphone without any app download.

SRB

Intelligente Erkennung, Personalisierung von Botschaften und noch mehr. Die Sensape Recognition Box ist das Herzstück unserer Systeme, das sie so intelligent macht. Die SRB kann mit bestehender Hardware kombiniert oder komplett in Ihre PoS-Umgebung integriert werden.

Individuelles Projekt

Sie möchten ein individuelles Augmented Reality Projekt umsetzen? Wir beraten Sie gerne und finden gemeinsam eine Lösung.

jetzt unverbindlich Anfragen
Make AR the new frontier of your customer experience
Bridge the gap between the digital and physical world of your brand.
Get in touch