Digital customer access supports retail and public institutions on the way to normality

May 20, 2020
Photo: "Recognition of correctly worn medical face masks at the city library of Leipzig." / Photo credit & Source: © Sensape

[Press release]

Digital customer access supports retail and public institutions on the way to normality
City library in Leipzig tests digital visitor access light with mask recognition

After a complete lockdown, retail and cultural institutions are gradually reopening to welcome customers and visitors under strict conditions. In order to comply with these in an uncomplicated manner, the Leipzig-based company SENSAPE GmbH has developed a digital customer entrance. The device will be used from May 5 by Leipzig City Library, as one of the first institutions, to perform an automated customer count, check the correct fit of the nose-to-mouth protection and display other information on security measures before visitors enter the library. With this innovative solution, the Leipzig-based company aims to boost public confidence in protective measures and compliance with them, paving the way back to normality.
"With our digital customer access, we want to support compliance with safety regulations and, above all, encourage customers and visitors to use retail and cultural venues again," explains SENSAPE Managing Director Matthias Freysoldt. "Protecting health comes first and we are proud to be able to make a social contribution on the way back to a normal everyday life with our almost unique GDPR-compliant facial mask recognition."
Further information can be viewed at the following address:
Info and product image:
Video of the mask recognition:

SENSAPE GmbH, based in Leipzig, Germany, develops and distributes products for interactive and intelligent customer communication. Founded in 2015, the company currently has 22 employees. Customers include FC Bayern München, Deutsche Bahn, Rittersport, Oreo, L'Oréal, Haufe Lexware, Commerzbank, Porsche, and over 300 other medium-sized companies and groups. With customer installations in more than 30 countries, including the USA, China, Japan, Italy, Spain, Chile, Ecuador, and Dubai, SENSAPE GmbH confirms its international competence and the drive for expansion.
Press Contact:
Michael Lehnert,, +49 (0)157 923 601 83

More articles for you

Press Release
May 9, 2022
SENSAPE presents new 55" 4K promoter for interactive brand experiences with AR and AI
SENSAPE presented its new 55" hardware and Smart Guiding System at the BOE connect LIVE 2022 in Dortmund.
Press Release
May 9, 2022
SENSAPE stellt neue 55” 4K Promoter für interaktive Markenerlebnisse mit AR und KI vor
SENSAPE präsentierte auf der BOE connect LIVE 2022 in Dortmund seine neue 55” Hardware und sein Smart Guiding System.
Press Release
April 11, 2022
Interactive fan experience for user-generated content in the KTM Motohall
KTM permanently installs AI and AR-based solution from Leipzig-based agency Sensape to generate more traffic, merchandise sales and newsletter subscriptions.

Based on your reading you might like

Web AR

Augmented Reality direkt im Browser - Ohne App und auf jedem Gerät. Unser leistungsfähiges WebAR-Framework verwandelt jedes Smartphone in ein 3D-Multimedia-Center. Erwecken Sie die Umwelt Ihrer Kunden oder Ihre Printmedien zum Leben und nutzen Sie 3D-Modelle, Videos und interaktive Schaltflächen zur Kommunikation.

Web AR by Sensape. Augmented reality can be used directly on the smartphone without any app download.


Intelligente Erkennung, Personalisierung von Botschaften und noch mehr. Die Sensape Recognition Box ist das Herzstück unserer Systeme, das sie so intelligent macht. Die SRB kann mit bestehender Hardware kombiniert oder komplett in Ihre PoS-Umgebung integriert werden.

Individuelles Projekt

Sie möchten ein individuelles Augmented Reality Projekt umsetzen? Wir beraten Sie gerne und finden gemeinsam eine Lösung.

jetzt unverbindlich Anfragen
Make AR the new frontier of your brand!
Bridge the gap between the digital and physical world.
Get in touch