How a post-lockdown ordering system supports the gastronomy sector

June 3, 2021
Many gastronomy operators are currently facing some problems. Digital solutions such as ordering systems can take a lot of the pressure off and make operations run more smoothly. 
Foto: "Simply order via smartphone as well as reorder and never miss an order with the digital ordering system Sensape Q&O without app." / Fotocredit & Quelle: © Sensape

Digital support for the gastronomy sector

How a post-lockdown ordering system relieves staff, increases sales, and supports the hygiene concept

Many gastronomy operators are currently facing some problems. Not only the revenue but also the staff is slowly lacking. With many service staff looking for other job opportunities during the pandemic, many gastronomy businesses are left with undersized or inexperienced staff before reopening. Digital solutions such as ordering systems can take a lot of the pressure off and make operations run more smoothly. 

The current challenges facing the restaurant industry

After several lockdowns, many catering businesses are left with fewer staff than before and still want to offer good service. However, there is also high uncertainty about when to reopen. To operate, staff must know the procedures well and possibly serve guests in multiple languages. On top of all this, there is the creation of and adherence to a well thought-out hygiene concept, including contact details. 

Digital solution approach

With our Sensape Q&O solution for the gastronomy industry, we address these exact problems. We have developed a digital ordering system that is quick and easy to use and works without installing an app. 

Guests can scan a QR code with their smartphone directly at the table and send their order to the kitchen themselves. Digital ordering simplifies processes, reduces staff workload and guarantees that no orders are missed. Sensape Q&O's user interface is easily accessible and multilingual, so guests of any nationality can easily view the menu and place their order. The kitchen gets an overview of the orders in real-time and can thus optimize processes very well. 

If there is no table available, there is an option at the entrance to reserve an appointment and join a virtual queue. If a table then becomes available, a notification is sent, and the waiting time can be spent at the location of choice until then. 

Last but not least, compliance with a hygiene concept is essential. Our solution supports this with digital, data protection-compliant contact data records during the ordering and avoids queuing and excessive contact between service staff and guests. 

Interested? Try it out directly in your browser here.

More articles for you

Press release
January 12, 2023
The future of experience marketing? How to use AR and AI-based solutions for gamification and infotainment effect at the BOE trade fair 2023
Sensape presented new intelligent solutions around immersive brand experiences at the "Best of Events" in Dortmund.
Press release
January 12, 2023
Wie sieht die Zukunft des Erlebnismarketings aus? - Autonome KI- und AR-Lösungen für Gamification und Infotainment auf der BOE
Die Sensape GmbH stellte auf der “Best of Events” in Dortmund neue intelligente Lösungen rund um immersive Markenerlebnisse vor.
November 9, 2022
Metaverse is tomorrow - AR is today!
How AR can be used for marketing | The most important learnings of our speakers.

Based on your reading you might like

Web AR

Augmented Reality direkt im Browser - Ohne App und auf jedem Gerät. Unser leistungsfähiges WebAR-Framework verwandelt jedes Smartphone in ein 3D-Multimedia-Center. Erwecken Sie die Umwelt Ihrer Kunden oder Ihre Printmedien zum Leben und nutzen Sie 3D-Modelle, Videos und interaktive Schaltflächen zur Kommunikation.

Web AR by Sensape. Augmented reality can be used directly on the smartphone without any app download.

SRB

Intelligente Erkennung, Personalisierung von Botschaften und noch mehr. Die Sensape Recognition Box ist das Herzstück unserer Systeme, das sie so intelligent macht. Die SRB kann mit bestehender Hardware kombiniert oder komplett in Ihre PoS-Umgebung integriert werden.

Camera Sensape

Individuelles Projekt

Sie möchten ein individuelles Augmented Reality Projekt umsetzen? Wir beraten Sie gerne und finden gemeinsam eine Lösung.

jetzt unverbindlich Anfragen
Build your own illustration
Make AR the new frontier of your brand!
Bridge the gap between the digital and physical world.
Inspire me